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Access, Jurisdiction Account Terms

We operate fairpari for visitors in eligible regions where local law permits online gaming. This page sets out the jurisdictional boundaries, account obligations and dispute mechanisms that govern your use of our platform.

Jurisdiction-dependent accessAccount holder obligationsDispute resolution pathsRegional eligibilityPolicy update notices

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Who May Open an Account

fairpari Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

fairpari availability depends entirely on your local law and whether your region permits online gaming. We do not claim legal certainty for any specific area. You must verify that local law in your jurisdiction allows you to participate before opening an account. By registering, you confirm

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you meet the age requirement set by your jurisdiction — typically eighteen years or older — and that you are not located in a territory where online gaming is prohibited. Our payment channels include bKash, Nagad and Rocket for supported Bangladesh regions, but the appearance of
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a payment method does not guarantee that your jurisdiction permits its use for gaming. If local law changes or if we determine that a region is no longer eligible, we reserve the right to close accounts, return balances and cease service without advance notice. You are
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solely responsible for understanding and complying with all laws that apply to you. We provide the platform; you provide the legal compliance for your own location. Account verification may require identity documents, address proof or payment-source confirmation before withdrawals are processed. Submitting false information or registering
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from a restricted region will result in account suspension and forfeiture of any balance. Disputes are handled first through our support channels; if unresolved, you may escalate to a neutral arbitration service agreed by both parties. We update this policy when regulations shift; continued use after
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an update means you accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA & SECURITY

How We Handle Your Information

Every account interaction — deposits via bKash, Nagad or Rocket, game sessions, support tickets — generates data we must protect and, where law requires, retain. We encrypt payment details in transit and at rest, store identity documents in access-controlled systems and log account activity for dispute resolution. You may request a copy of your data or ask us to delete it subject to regulatory retention periods.

Payment Encryption When you confirm a bKash, Nagad or Rocket transfer, your wallet credentials never reach our servers. We receive only a transaction token from the payment gateway, and that token is encrypted using industry-standard TLS before storage.

Identity Storage Uploaded identity documents and address proofs are held in a separate secure vault with role-based access. Only verification staff see these files, and they are purged ninety days after account closure unless law requires longer retention.

Session Logs We record login timestamps, device fingerprints and game-round identifiers to investigate disputes and detect unauthorised access. These logs are kept for twelve months, then archived or deleted depending on jurisdictional rules.

Data Requests Contact our support desk to request a machine-readable export of your account data or to ask for deletion. We process export requests within seven days and deletion requests within thirty days, subject to any ongoing dispute or regulatory hold.

POLICY CONTACT

Legal Questions & Account Disputes

When you need clarity on jurisdiction, account standing or dispute escalation, our support desk is your first contact point. We handle eligibility queries, document requests and withdrawal hold explanations through live chat and email. If a dispute cannot be resolved at desk level, we guide you toward neutral arbitration.

Team online

Live Chat

Open the chat widget in the account menu to speak with a support agent about jurisdiction questions, document requirements or account restrictions. Average first-response time is under two minutes during peak hours.

Email Desk

Send your legal query or dispute summary to our support inbox. Include your account ID and any relevant transaction references. We aim to provide a substantive reply within twenty-four hours for policy matters.

Document Upload

Submit identity proof, address documents or payment-source screenshots through the verification panel in your account settings. Each file is reviewed manually; approval or further-request notices appear in your inbox within forty-eight hours.

Legal & Eligibility Answers

You must check your local law before registering. We do not provide legal advice or guarantee that any region is eligible. If local law prohibits online gaming, you may not open an account even if the site is technically accessible.

Your account will be suspended as soon as we identify the jurisdiction conflict. Any remaining balance will be returned to your original deposit source minus processing fees, and you will be permanently barred from creating a new account.

We verify age, address and payment ownership to comply with anti-money-laundering rules and to ensure you are not located in a prohibited region. Verification is required before your first withdrawal and may be requested again if you change payment methods.

Yes. Contact support to request a data export or deletion. Exports are delivered within seven days. Deletion happens within thirty days unless an active dispute or regulatory retention period requires us to keep the records longer.

We first attempt resolution through our internal escalation process. If that fails, both parties may agree to neutral arbitration. The arbitration provider and cost-sharing terms are proposed at the time of escalation.

Yes. We post update notices in your account inbox and on this page. Continued use of the platform after an update means you accept the revised terms. Major changes that affect eligibility or dispute handling will be highlighted with a pop-up at login.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Access, Jurisdiction Account Terms

How We Handle Your Information

Legal Questions & Account Disputes

Live Chat

Email Desk

Document Upload

Legal & Eligibility Answers

01 How do I know if my region allows me to use fairpari?

02 What happens if I register from a restricted area?

03 Why do you ask for identity documents?

04 Can I request my account data or ask for it to be deleted?

05 How are disputes resolved if support cannot help?

06 Will you notify me if this legal policy changes?

Legal

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