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How fairpari Handles Your Personal Information

Your account data, payment activity through bKash, Nagad, and Rocket, and browsing behaviour on fairpari are handled under a clear privacy framework. Access to this platform and the rights described here depend on your local law and eligible regions.

Data collected with your consentbKash, Nagad, Rocket payment privacyAccount security and retentionYour right to access or deleteContact us to update your data
fairpari How fairpari Handles Your Personal Information
DATA PROTECTION PRACTICE

How We Protect and Manage Your Information

Security and transparency are built into how we run account operations. Every data handling practice below applies to your account from the moment you register.

Encrypted Storage Your account data and payment records — including bKash and Nagad transaction details — are stored with encryption at rest. Access is restricted to authorised personnel only.
Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.
Retention and Deletion We keep your data for as long as your account is active or as required by applicable law. Once that period ends, data is deleted or anonymised on a scheduled basis.
Data Access Requests You can request a copy of the personal data we hold on you, ask us to correct inaccurate records, or request deletion where no legal retention obligation applies.
PRIVACY CONTACT

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat inside your account, by email, or through the help centre — whichever works best from your device.

Live Chat Open your account dashboard and start a chat session. Our team can handle data access requests and account privacy queries directly from there.
Email Support Send your privacy request to our support address. Include your registered contact detail so we can verify your identity before acting on the request.
Help Centre The help centre covers common privacy questions including how to download your account data, update your contact details, or close your account.

Common Questions About Your Data

These are the questions we hear most often about how fairpari handles personal information and what you can do about it.

We collect your name, contact details, and the payment method you register — such as bKash or Nagad. We also log device and session data to protect your account from unauthorised access.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers bound by confidentiality obligations.

We retain your data while your account is active and for as long as required by applicable law in your region. After that, data is deleted or anonymised on a scheduled cycle.

Contact us through live chat in your account dashboard or by email. We will verify your identity first, then provide your data in a readable format within the timeframe required by applicable law.

Yes. If no legal retention obligation applies to your records, you can request deletion by contacting support. We will confirm the outcome once the review is complete.

Payment transaction data is encrypted in storage and in transit. Only authorised personnel can access it, and it is never used for any purpose beyond completing your transaction and meeting record-keeping requirements.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.