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Terms Conditions That Govern Your Account

These terms set out the rules between you and fairpari when you open an account, deposit via bKash, Nagad or Rocket, place wagers, or request a withdrawal.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredDisputes handled fairlyTerms updated with notice

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HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

fairpari applies account-level controls to keep your wallet and personal details secure. Here is how we manage the key areas covered by these terms.

Wallet Verification

Before any withdrawal clears, we match your registered mobile number against the bKash, Nagad, or Rocket account name on file. This step protects you from unauthorised cashouts.

Account Data Retention

We hold your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold by contacting support.

Terms Change Notification

When we revise these terms, we update the page and note the revision date at the top. For material changes, we also send a notification to your registered contact details.

Dispute Resolution

If you dispute a transaction or a terms decision, raise it through live chat or email. We log every dispute, review the account history, and respond with a written outcome.

What These Terms Actually Cover

fairpari Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on fairpari, you agree to be bound by these terms in full. You confirm that you are of legal age in your jurisdiction and that accessing this platform is permitted under the laws of your region. We reserve the right to suspend

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or close accounts that breach these conditions without prior notice. Wallet transactions processed through bKash, Nagad, or Rocket are subject to both our payment terms and the rules of those respective services. When you initiate a deposit, the amount is credited to your fairpari account wallet
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once the transfer is confirmed on our end. Withdrawals follow a verification step — we check that the wallet name on your account matches the registered mobile number before releasing funds. We may update these terms at any time. When we do, we post the revised
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version on this page and note the date of change. Continued use of your account after an update means you accept the revised terms. If you disagree with any change, you should stop using the platform and contact our support team to close your account. Availability
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of all features depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly, our support team is available to review your case. Reach out through any of the channels below and reference your registered mobile number so we can pull up your account quickly.

Live Chat Open the chat window from your account dashboard. Have your registered bKash or Nagad number ready so our team can verify your account on the spot.

Email Support Write to our support address for formal term-related queries. We aim to respond within one business day and keep a written record of every exchange.

Account Help Centre The Help Centre covers common terms questions — wallet verification steps, account suspension reasons, and how to request a terms review or account closure.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on fairpari. Access depends on your local law and eligible regions — if your jurisdiction restricts this type of platform, these terms do not override that.

We post all updates on this page with a revision date. For significant changes, we notify you via your registered contact. Continued account use after a change means you accept the updated terms.

Wallet details linked to your account are retained for the period required by applicable regulations, then removed. You can request confirmation of deletion by contacting our support team directly.

Contact us via live chat or email, quoting your registered mobile number. We review the account record and provide a written response. Players in Dhaka and elsewhere receive the same review process.

Providing false registration details, attempting to use another person's bKash or Nagad wallet, or breaching any clause in these terms can result in suspension or permanent closure without prior notice.

Send a data request through our email support channel. Include your registered mobile number and the specific information you need. We aim to respond within the timeframe required by applicable rules.

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